Shipping Policy

Shipping Policy

At RTT Medi, we strive to provide you with the best shopping experience, including fast and reliable shipping. Please read our shipping policy below for more details.

Processing Time

• Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays).
• Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods

We offer the following shipping methods:

• Standard Shipping: Delivered within 8-14 business days (Free Shipping).
• Expedited Shipping: Delivered within 5-8 business days ($19.99).
• DHL Shipping: Delivery within 3-7 business days ($29.99). Please note that depending on the destination country’s tax policies, customs duties or taxes may apply and are the responsibility of the buyer.

The total time is the sum of the processing time and the shipping time.
Processing time = the time between when you place an order and when we ship it;
Shipping time = the time between when your order has been shipped and delivered to you;

The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.

Order Tracking

• Once your order has shipped, you will receive a tracking number via email. You can track your package using the link provided.

Address Changes

• If you need to update your shipping address after placing an order, please contact us as soon as possible. We can accommodate changes before your order is shipped.

Contact Us

If you have any questions or need assistance with your order, feel free to reach out to our customer support team at support@rttmedi.com